Customer support
AI voices for IVR and customer support in Arabic
Give callers a warm, clear voice in the dialect they speak. Update IVR menus and announcements whenever your services change.
Example script
Modern Standard Arabicشكرًا لاتصالك. للاستفسار عن طلبك اضغط واحد، وللتحدث مع أحد ممثلي خدمة العملاء اضغط اثنين.Phone menus change often: new branches, new hours, seasonal messages. Each change usually means waiting for a studio session, so prompts become outdated or end up recorded in inconsistent voices.
Keep one consistent support voice and regenerate any prompt in minutes. Tune clarity and pace for phone lines, and keep every dialect version of a message in sync.
Why Vocla for Customer support
Update in minutes
Change a menu option and regenerate. No studio session needed.
Clarity first
Tune clarity and pace so every option is easy to follow on the phone.
API for automation
Enterprise customers can generate prompts programmatically with API keys.
Tools you'll use
Voices that fit
Public voices whose style suits this kind of work. Play a sample or open a voice for details.
- DaliaArabicLebaneseFemale · ConversationalSample unavailable right now
- AlyaArabicEmiratiFemale · ConversationalSample unavailable right now
- BilalArabicLebaneseMale · ConversationalSample unavailable right now
- NouraArabicSaudiFemale · ConversationalSample unavailable right now
- YusufArabicSaudiMale · CorporateSample unavailable right now
- MariamArabicEmiratiFemale · CorporateSample unavailable right now
How it works
A typical workflow, from script to finished audio.
- Step 1
List your prompts
Greeting, menu options, hold messages and after-hours announcements.
- Step 2
Choose one support voice
Use a clear, friendly voice in your customers' dialect for every prompt.
- Step 3
Tune for the phone
Slightly slower pace and higher clarity work best on phone lines.
- Step 4
Export and upload
Download the files and upload them to your phone system, or automate with the API.
Frequently asked questions
Which audio formats can I download?
MP3 on every plan and WAV on paid plans. Check your phone system's required format and convert if needed.
Can we generate prompts automatically?
Yes. Enterprise workspaces can create scoped API keys and generate audio from their own systems.
Can we use the same voice across dialects?
Voices are dialect-specific. Pick voices with a similar tone across the dialects you serve for a consistent brand sound.
Other use cases
Audiobooks
Narrate novels, guides and children's stories in natural Arabic.
Read moreفي صباحٍ هادئ من أيام الربيع، فتحت سلمى نافذتها لتستقبل نسيم البحر، وقررت أن اليوم سيكون بداية مغامرتها الكبرى.
Podcasts & content creation
Intros, narration and full episodes for creators.
Read moreأهلًا بكم في حلقة جديدة من بودكاست «حكايات المدينة»، وضيفنا اليوم يحمل قصة لن تسمعوها في أي مكان آخر.
Advertising & marketing
Localised ads and promos that sound native in every market.
Read moreعروض نهاية الأسبوع وصلت! خصومات تصل إلى 50% على كل المنتجات، لا تفوّتها.
Gaming
Characters, narrators and ambience for games.
Read moreأيها المسافر، الطريق إلى القلعة محفوف بالمخاطر، فهل أنت مستعد لما ينتظرك خلف الكثبان؟
Start in minutes
Give your content a voice today
Start free with 10,000 credits every month. No card required.
- 10,000 free credits every month
- No card required
- Arabic and English interface